Karen Swan

  • James J. Stukel Distinguished Professor of Educational Leadership; Research Associate, COLRS (Center for Online Learning, Research & Service), University of Illinois Springfield

[email protected]

scholar.google.com/citations?user=JWzBobAAAAAJ

Impact Metrics
25,892
Total Citations
8
PR Journals
57
h-index
128
i10-index
0
Top Conf
1
Other Works
Awards & Honors
National University Technology Network (NUTN) Distinguished Service Award

National University Technology Network (NUTN)

2017
International Adult and Continuing Education (IACE) Hall of Fame Inductee

IACE Hall of Fame, University of Oklahoma Outreach

2015
Burks Oakley II Distinguished Online Teaching Award

University of Illinois Springfield

2014
Fellow, Online Learning Consortium

Online Learning Consortium

2010
Distinguished Alumni Award

Teachers College, Columbia University

2010
Sloan‑C Award for Most Outstanding Achievement in Online Learning by an Individual

Online Learning Consortium (formerly Sloan‑C)

2006
Past Positions

Research Professor, Kent State University

2003–2008

Assistant/Associate Professor of Instructional Technology, University at Albany, State University of New York

1988–2002
Education
EdD, Communication, Computing and Technology in Education
Teachers College, Columbia University (1989)
EdM, Communication, Computing and Technology in Education
Teachers College, Columbia University (1985)
MEd, Curriculum & Instruction
Keene State College (1983)
BA, Philosophy
University of Connecticut (1972)
Biography

Dr. Karen Swan was the James J. Stukel Distinguished Professor of Educational Leadership at the University of Illinois Springfield and a Research Associate with the Center for Online Learning, Research & Service (COLRS). A premier scholar of online and distance learning, she was known for foundational work on social presence, learning communities, and the Community of Inquiry (CoI) framework, as well as research on learning analytics and student success in online programs. She earned her EdM (1985) and EdD (1989) in Communication, Computing and Technology in Education from Teachers College, Columbia University; an MEd (1983) in Curriculum & Instruction from Keene State College; and a BA (1972) in Philosophy from the University of Connecticut. Her academic career included faculty appointments at the University at Albany (SUNY), a research professorship at Kent State University’s Research Center for Educational Technology, and her Stukel Professorship at UIS beginning in 2009. Dr. Swan passed away on September 5, 2021. citeturn6search1turn11search0turn5search7

Theories & Frameworks
Community of Inquiry (CoI) framework

Dr. Swan made significant contributions to the Community of Inquiry (CoI) framework through empirical studies of social, teaching, and cognitive presence and co‑development/validation of the widely used CoI survey instrument.

Research Interests
  • Blended Learning
  • Learning Analytics
  • Learning Communities
Peer-reviewed Journal Articles & Top Conference Papers
8

The Internet and Higher Education • Journal

Peter Shea, Anthony G. Picciano, Karen Swan

Summarizes three national surveys of district/high‑school leaders conducted by the Babson Survey Research Group. Reviews the scale, forms (fully online, blended, supplemental), and purposes of K–12 online learning and discusses implications for policy and high‑school reform, situating K–12 developments in the broader trajectory of online education.

DOI 388 citations

Online Learning (formerly Journal of Asynchronous Learning Networks) • Journal

Karen Swan

With online enrollments growing and attrition a concern, this study examined whether Community of Inquiry (CoI) indicators relate to persistence. Analyzing more than 28,000 student records plus survey data, the authors found that CoI indicators—especially Social Presence—accounted for significant variance in re‑enrollment, suggesting CoI factors are linked to retention in online programs.

DOI 538 citations

The Internet and Higher Education • Journal

Karen Swan

This article reports development and validation of an instrument to operationalize the Community of Inquiry (CoI) framework. Results support the instrument as a valid, reliable, and efficient measure of social and cognitive presence, and indicate teaching presence comprises two factors—design/organization and instructor facilitation. Implications are discussed for researchers, designers, administrators, and instructors constructing effective online learning environments.

DOI 1,714 citations

Online Learning (formerly Journal of Asynchronous Learning Networks) • Journal

Karen Swan

Arguing that assessment drives student activity, this paper discusses how assessment can encourage and shape online collaboration. It presents theoretical grounding and practical strategies across three areas—collaborative discussion, small‑group collaboration, and collaborative exams—offering guidance for assessing and fostering collaboration in online courses.

DOI 401 citations

Online Learning (formerly Journal of Asynchronous Learning Networks) • Journal

Karen Swan

This mixed‑methods study explored social presence—participants’ affective connectedness—in online course discussions. Survey data from four online graduate courses and qualitative comparisons of students with high vs. low perceived social presence showed strong correlations between perceived social presence and satisfaction. The perceived presence of instructors appeared more influential for satisfaction than the presence of peers, and aspects of course design also affected the development of social presence.

DOI 1,408 citations

Online Learning (formerly JALN) • Journal

Peter Shea, Karen Swan

Presents a multi‑institutional study (n=2,036) linking teaching‑presence behaviors to students’ sense of online learning community. Effective instructional design/organization and directed facilitation by instructors are significant predictors of connectedness and perceived learning, supporting design strategies that foreground presence to build community.

DOI 571 citations

Education, Communication & Information • Journal

Karen Swan

This article examines course design factors that affect success in asynchronous online learning, with emphasis on the social development of learning communities through discussion. An empirical analysis of 22 design factors across 73 SUNY Learning Network courses showed that clarity/consistency of design, instructor contact and feedback, and active, valued discussion were significantly related to students’ perceived learning, satisfaction, and interaction with instructors and peers. Content analysis of a graduate course’s discussions suggests participants use verbal immediacy behaviors to support community.

DOI 1,566 citations

Distance Education • Journal

Karen Swan

This paper investigates factors affecting student satisfaction and perceived learning in asynchronous online learning. Using data from 73 SUNY Learning Network courses (Spring 1999), the study found that three factors—clarity and consistency of course design, interaction with instructors, and active discussion among participants—significantly influenced satisfaction and perceived learning. Findings are discussed in relation to interactivity and a community‑of‑inquiry model for online learning.

DOI 1,873 citations
Other Works
1

Stylus Publishing (in association with the Online Learning Consortium) • Book

Lawrence C. Ragan, Karen Swan

Authored by pioneers in online learning, this volume offers guidance for integrating e‑learning into institutional strategy and operations. Topics include leadership and culture, learning effectiveness, faculty and student success, technology integration, and policy. Aims to prepare the next generation of e‑learning leaders during rapid technological change.