Director, Office of Faculty Development and Instructional Technology, CUNY School of Professional Studies
Executive Director, Center for Teaching and Learning, University of Maryland Global Campus
Susan Ko is a faculty developer and educator best known as co‑author of Teaching Online: A Practical Guide and series editor of Routledge’s Best Practices in Online Teaching and Learning. She currently serves as a Faculty Development Consultant in the Office of Online Education at Lehman College (CUNY) and teaches Humanities/Asian Studies courses online for the University of Maryland Global Campus. Previously, she directed the Office of Faculty Development and Instructional Technology at the CUNY School of Professional Studies and was Executive Director of the Center for Teaching and Learning at University of Maryland University College. She holds a PhD in East Asian Languages and Literatures from Yale University and a bachelor’s degree from the University of Washington. Her work focuses on online and blended learning, course design, open educational resources (OER), and faculty/peer mentoring in digital learning contexts. citeturn12search0turn11search1turn13search0turn13search2turn5search1turn1search6
EDUCAUSE Review • Report
This article argues that online mentoring can be as impactful as in‑person mentoring and can expand support for students and faculty across modalities. It describes mentoring models (peer, group/network, faculty‑to‑faculty, faculty‑to‑student, student‑to‑student, and external/career) and shares examples from Lehman College’s programs, along with practical tips for proposing, funding, and sustaining institutional mentoring initiatives.
Routledge • Book
A guide to creating meaningful, sustainable mentoring programs for faculty and students in fully or predominantly online programs. Covering peer, group/network, and career mentoring models, the book addresses planning, structuring, evaluation, recruitment and selection of mentors, compensation and recognition, and common implementation issues. Case studies, interviews, templates, and checklists help institutions take concrete steps to launch or improve online mentoring programs.
Routledge • Book
This practical guide assists faculty and institutions in adopting and implementing open educational resources (OER) to foster meaningful, effective learning through course design. Drawing on tips, case examples, and practitioner guidance, the book walks readers through sustainable OER initiatives from planning and course redesign to teaching, learning, and faculty development. An accompanying website includes resources, templates, and implementation models that can be adapted locally.
The Teaching Professor • Report
A practitioner‑oriented article outlining how OER can lower costs and improve instruction by enabling purposeful course redesign. The authors emphasize planning for OER delivery, aligning OER with learning objectives, and using design strategies to create coherent, engaging online courses.
Routledge • Book
Teaching Online: A Practical Guide is an accessible, comprehensive guide for anyone who teaches online. Fully revised for the fourth edition, it offers practical advice, new teaching examples, faculty interviews, and an updated resource section. New content addresses MOOCs, teaching with mobile devices, using open educational resources, learning analytics, and new categories of multimedia tools, with a focus on the hows and whys of implementation rather than theory.